Excursion Terms & Conditions

Online Reservations

All rates are quoted in US$.

Prices are based as follows and are subject to change without notice:

  • For land tours organized by Sunsation Tours a minimum of 2 participants
  • For the Grenadines Tour a minimum of 6 participants
  • For the Carriacou Tour a minimum of 4participants
  • For Adventure Jeep and River Tubing a minimum of  4 participants
  • For most sailing trips around Grenada between 6-10 participants

Please familiarize yourself with the terms of payment and cancellation policy and the cancellation fees for excursions which may be assessed once a booking has been confirmed.

 

Terms of Payment

Group bookings (6 and more persons) require a 25% non-refundable down payment for land based excursions and 50% non refundable down payment for water based excursions

Grenadines of St.Vincent & Carriacou less than 24 hrs prior to the flight departure: NO REFUND; 24-48 hrs prior to the flight departure: 50% refund; more than 48 hrs prior to the departure:10%

Please also note to confirm the booking full payment has to be made no later than 72 hrs prior to the tour. When submitting the booking you agree that your credit card will be charged according to the terms of payment and the cancellation policy of Sunsation Tours.

All other excursions require a non-refundable 25% down payment 36 hrs prior to the tour and full payment 24 hrs prior to the tour.

 

Children Policy

Children under 12 years of age enjoy a 50% discounted rate for bus excursions and all water based tours around Grenada. Infants and children up to 3 years of age are complimentary on land excursions.

Grenadines of St. Vincent: children 2-11 US$280.00 and children under 2 are free of charge. Prices are subject to change.

 

Cancellation and Refunds

Please keep in mind that online cancellations will only be accepted on working days Monday to Friday, 08.00 hrs to 16.00 hrs local time!

All cancellations are subject to a 10% cancellation fee. If you cancel up to 2 working days prior to the excursion, you would receive full refund less the 10% cancellation fee.

We will issue a refund on the credit card that you used to pay for the booking. If the cancellation is received after the cancellation deadline of 2 working days, a 50% cancellation fee will apply. Less than 24 hrs prior to the tour 100% cancellation fee will apply.

We are not liable for any changes during the excursions or cancellation of tours befor the start of a tour due to force majeure and have the right to alter excursions at any time. All excursions take place weather permitting!

 

Guests with Disabilities

Guests with disabilities should inquire in advance whether their chosen excursion will be able to accommodate their needs.

 

Conditions

All excursion operators reserve the right to deny participation to passengers based on such criteria as they may establish. Q & K Spice Sunsation Ltd reserves the right to refuse or rescind any booking which was made on the basis of erroneous or incorrect information on this web site (such as typographical errors or other mistakes as to the specified pricing)

 

Responsibility of Q& K Spice Sunsation Ltd (Trading as ‘Sunsation Tours’)

Any carrier whether by land, sea or air; also restaurants, all sites visited on tours and any person or organization providing services which are components of our tours act as or are operated by independent contractors engaged by Sunsation Tours to provide services for your benefit and convenience. They are not our agents or employees.  

Where tours, tour components and sites are not owned / operated by ourselves, the suppliers, owners and operators are solely responsible for their acts and omissions, for which Sunsation Tours can accept no liability.

In utilizing services provided by these suppliers, you agree that you will not hold Sunsation Tours liable for any accidents, losses, injuries, sickness, or damage to you or those travelling with you resulting from any occurrence or condition beyond our control, including vehicle defects, breakdowns, strikes, theft, delay, riot, weather, act of war or of God, etc. or from cancellation or changes to itinerary or schedule.. You release and discharge Sunsation Tours from any claims, demands, actions and proceedings   now or hereafter to become manifest in respect of loss or damage suffered in the use of such services.

 

All personal property is the owner’s responsibility at all times.